Yoactiv-Zoom Integration:

Yoactiv provides one stop business management solution for Fitness, Wellness and Sports centers. Yoactiv has introduced online class feature for it's partner studios. Yoactiv partner studios will now be able to conduct online classes for their clients and grow their business. Yoactiv platform is integrated with Zoom.us to facilitate this feature.

**Special Note: please add and display a liability disclaimer at the beginning of each of your Zoom sessions as your club liability forms most likely do not cover injury when the client is working out at home under your guidance. Please consult your legal resources for proper verbiage and use.

Below is detailed description of integration:

What you will need to integrate:

    1) Active Yoactiv subscription.

    2) Active Zoom Pro account.

    Please find below quick links:





To use this integration with your Yoactiv business account, you will need:

  1. Have an active subscription on Zoom. This can be for hosting meetings, webinars or both,
  2. Have an active subscription with Yoactiv for your business,
  3. Have a facility owner or a facility admin accounts on Yoactiv, for your facility.

Instructions for use

Sign up for an account

If you are new to ZOOM, complete steps 1-6.

Please take advantage of an opportunity to test the streaming service. Once the test has confirmed that live-streaming is a possibility for your facility, then proceed to steps 7 & 8. The Pro account is required to live stream classes.

  1. Go to https://zoom.us/
  2. Sign up for an account by entering your work email address and selecting a password
  3. Skip the screen that asks you to invite colleagues for now.
  4. You now have a free Basic account
  5. Go to “My Account”
  6. Go to the next page: Step 2: Test A Live Stream
  7. Select Plans and Pricing at the top of the screen https://zoom.us/pricing
  8. Select the ZOOM plan that is the best fit for your business

ZOOM has both desktop applications and mobile applications in addition to their web interface.

https://zoom.us/download#client_4meeting You can elect to download and login to either of the above apps or proceed to use ZOOM in the browser interface.

Test a live stream

You will want to experiment with doing a live stream through your computer, phone, or laptop. Most laptops, tablets and phones have integrated cameras that are compatible with ZOOM. External USB type cameras can be used for a better production quality if you so desire. Review the ZOOM Support articles regarding Camera deployments: https://support.zoom.us/hc/en-us/sections/200521865-Video.

If live streaming a class:

  • Use a laptop or phone. You might consider buying a tripod to hold your phone.
  • Set up the device by the speaker supplying your music.
  • Some of you may need to boost your internet in your studio.

If live streaming from an instructor’s home:

  • Use a laptop or a phone with a tripod.
  • Corporate staff should help set up the device being used by the instructors in their home. Explore if the desktop app on the instructor’s laptop or mobile device app should be used instead of the web interface.
  • It may be most effective to use wireless or Bluetooth headphones, such as air pods or other high-quality audio and sound devices as your microphone while instructing the class.

Starting the live stream for the test:

  1. Log in to your ZOOM account on the browser, desktop app or phone app.
  2. Go to Host A Meeting (top of the screen) and select With Video On.
  3. Click on Open zoom.us.
  4. Select Join with computer or device audio.
  5. You should see yourself (assuming you have a camera on your computer/phone)
  6. If you’re on your computer there is a little “i” at the top left of the screen. Click on that. You want to find your Meeting ID.
  7. Copy that Meeting ID and send it to whoever is going to be your test client so they can see how the video and sound comes through.

On another phone (or computer), test the meeting as though you are the client viewing the session:

  1. Go to zoom.us (or launch ZOOM app on your phone)
  2. Click on Join (top of the screen)
  3. Enter the Meeting ID
  4. You should be able to see the video
  5. Take the test device some distance from your broadcast device and see if the sound and audio go through well enough.

Once your test is complete, remember to go back to Steps 7 and 8 “Sign up for a ZOOM Account” section above and purchase your Zoom Pro plan. Once you’ve completed your Account setup and subscription purchase you are ready to configure ZOOM integration within Yoactiv.

Step 1: Login to Yoactiv Account

Post login, Go to central panel, then setup -> Integrations -> Zoom

Central Panel->Setup->Integrations->Zoom

Click on connect (Zoom). Button is shown in above figure.

Step 2: Zoom Login

On clicking on connect, system directs to zoom site. Enter the credentials for your zoom pro account. Post logging in, zoom asks to authorize the account

 as shown in below figure.

Step 3:

 On Clicking of Authorize, your Yoactiv-Zoom integration is successful. Shows “Connected” on success as shown in below figure.

Defining online class: 

Now go to top right orange color account icon -> Branch Management -> Enter against your branch. No select the top right Book -> Class -> Top right "Add Class" button -> where you can define a new class

While defining class now you have option to choose whether it is live class.

Defining online class: 

All live classes are marked as live in manage classes. The button “Start Class” populates only when you are eligible(time) to take class.


Start class: 

On clicking start class, you will be asked to select the Zoom user (see figure below). These Zoom users can be added in your Zoom account. At this moment, Zoom meeting links will be shared to your clients via SMS & Email.

Start class: 

Post submitting the Zoom user, you will be directed to the manage class page as shown below. The button appears “Click to start the class”, on clicking it will direct to Zoom account. On starting the meeting, your class starts !!!.

How to uninstall or deauthorize the ZOOM integration.

To uninstall the Yoactiv integration for ZOOM:

  1. Visit to https://marketplace.zoom.us/user/dashboard/installed-apps
  2. Log-in with your user account
  3. Click on “Manage”
  4. Use the Left panel to navigate to “Installed Apps”
  5. Find Yoactiv the list and click “Uninstall”



If you’re trying to install the ZOOM in Yoactiv but getting an error you should try to follow the installation instructions again, from the beginning.

Make sure you are logged on both sites – backstage.yoactiv.com and zoom.us

If after retrying, it still doesn’t work for you, please contact our Technical Support team for assistance.


If you have scheduled a class on Yoactiv but don’t see it scheduled on Zoom, make sure that:

  1. The ZOOM integration is Enabled with the status as “Connected"
  2. You have an active subscription on ZOOM for the meetings that you created,
  3. You are logged in to your location’s ZOOM account and are looking at the right list of events.

Contact Support

The Yoactiv support team is available Monday to Saturday 9:30am - 6:30pm IST

You may contact us via email at support@yoactiv.com